Consumer Rights and Protection
Civics ⇒ Citizenship and Rights
Consumer Rights and Protection starts at 8 and continues till grade 12.
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See sample questions for grade 8
A consumer bought a mobile phone that stopped working within a week. The shopkeeper refuses to repair or replace it. What should the consumer do?
A shopkeeper refuses to give a bill for a product. What should the consumer do?
Explain the meaning of 'Right to Safety' for consumers.
Explain the process of filing a complaint in a consumer court.
Explain the term 'MRP' and its importance for consumers.
Explain why it is important for consumers to read product labels before buying.
A consumer bought a mobile phone that stopped working within a week. The shopkeeper refuses to repair or replace it. What should the consumer do?
A shopkeeper refuses to give a bill for a product. What should the consumer do?
What is the maximum time limit for filing a complaint in a consumer court from the date of cause of action? (1) 1 year (2) 2 years (3) 3 years (4) 5 years
Which government body is responsible for protecting consumer rights in India? (1) Reserve Bank of India (2) Ministry of Consumer Affairs (3) Election Commission (4) Ministry of Education
Which of the following is a consumer responsibility? (1) To demand a bill (2) To ignore expiry dates (3) To accept defective goods (4) To avoid reading labels
Which of the following is a legal document that can be used as evidence in consumer courts? (1) Oral promise (2) Bill or receipt (3) Verbal agreement (4) None of these
Fill in the blank: The ________ Act was replaced by the Consumer Protection Act, 2019.
Fill in the blank: The ________ is a document that proves the purchase of goods or services and is important for making complaints.
Fill in the blank: The ________ is a government initiative to educate consumers about their rights in India.
Fill in the blank: The ________ is a voluntary organization that works for consumer protection in India.
True or False: A consumer can approach the District Consumer Forum if the value of goods or services is up to Rs. 1 crore.
True or False: Consumer courts can punish sellers who cheat consumers.
True or False: Consumers have the right to seek redressal if they are cheated or exploited by sellers.
True or False: Only adults can file complaints in consumer courts.
