Consumer Protection

Commerce ⇒ Business Studies

Consumer Protection starts at 12 and continues till grade 12. QuestionsToday has an evolving set of questions to continuously challenge students so that their knowledge grows in Consumer Protection. How you perform is determined by your score and the time you take. When you play a quiz, your answers are evaluated in concept instead of actual words and definitions used.

See sample questions for grade 12

A consumer bought a medicine that was expired. Which right of the consumer is violated?

A consumer purchased a car with a manufacturing defect. The company refused to repair it. Which consumer right is violated?

A consumer purchased a mobile phone online and received a defective product. Which consumer right allows him to file a complaint?

A consumer purchased a refrigerator which stopped working within a week. The seller refused to repair or replace it. Which right of the consumer is being violated?

A consumer received a product different from what was advertised. Which right is violated?

Define the term 'consumer' as per the Consumer Protection Act, 2019.

Describe the role of consumer organizations in consumer protection.

Describe the role of the Central Consumer Protection Authority (CCPA) established under the Consumer Protection Act, 2019.

Explain the difference between 'defect' and 'deficiency' as per the Consumer Protection Act, 2019.

Explain the importance of consumer protection from the point of view of business.

Explain the meaning of 'unfair trade practice' under the Consumer Protection Act, 2019.

Explain the procedure for filing a complaint under the Consumer Protection Act, 2019.

Explain the significance of the right to consumer education.

Explain the term 'consumer exploitation' with an example.

Explain the term 'misleading advertisement' as per the Consumer Protection Act, 2019.

List any two ways in which businesses can protect consumer interests.

List any two ways in which consumer protection benefits society.

State any two responsibilities of consumers.

State any two rights of consumers as per the Consumer Protection Act, 2019.