Banking Ombudsman Scheme
Economics ⇒ Money and Banking
Banking Ombudsman Scheme starts at 11 and continues till grade 12.
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A customer files a complaint with the Banking Ombudsman but the matter is already pending before a court. Will the Ombudsman entertain the complaint?
A customer files a complaint with the Banking Ombudsman. The bank offers a settlement which the customer accepts. What happens next?
A customer is dissatisfied with the response from his bank regarding a failed ATM transaction. What should be his next step under the Banking Ombudsman Scheme?
A customer is unhappy with the Banking Ombudsman's award. Within how many days must he file an appeal?
A customer files a complaint with the Banking Ombudsman but the matter is already pending before a court. Will the Ombudsman entertain the complaint?
A customer files a complaint with the Banking Ombudsman. The bank offers a settlement which the customer accepts. What happens next?
A customer is dissatisfied with the response from his bank regarding a failed ATM transaction. What should be his next step under the Banking Ombudsman Scheme?
A customer is unhappy with the Banking Ombudsman's award. Within how many days must he file an appeal?
What is the maximum compensation for mental agony and harassment that can be awarded by the Banking Ombudsman? (1) Rs. 1 lakh (2) Rs. 2 lakh (3) Rs. 5 lakh (4) Rs. 10 lakh
What is the time limit for a bank to comply with the award passed by the Banking Ombudsman? (1) 15 days (2) 30 days (3) 45 days (4) 60 days
What is the time limit for filing a complaint with the Banking Ombudsman from the date of the cause of action? (1) 1 year (2) 2 years (3) 3 years (4) 6 months
Which of the following complaints is NOT entertained by the Banking Ombudsman? (1) Non-payment of interest on deposits (2) Disputes regarding bank mergers (3) Delay in issue of drafts (4) Non-adherence to fair practices code
Fill in the blank: The Banking Ombudsman Scheme is a ________ mechanism for resolving customer grievances.
Fill in the blank: The Banking Ombudsman Scheme is a form of ________ redressal mechanism.
Fill in the blank: The Banking Ombudsman Scheme is applicable to all ________ commercial banks in India.
Fill in the blank: The maximum compensation that can be awarded by the Banking Ombudsman for loss suffered by the complainant is Rs. ________.
True or False: The Banking Ombudsman can award compensation for mental agony and harassment to the complainant.
True or False: The Banking Ombudsman can entertain complaints relating to non-banking financial companies (NBFCs).
True or False: The Banking Ombudsman can impose penalties on banks for non-compliance with its awards.
True or False: The Banking Ombudsman can only be approached by individuals and not by companies.
